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    eslam fikry
    07. Apr. 2021

    Smart switch restarting by itself

    in Wall Switch

    I have issue with Athom smart switch 2 gang it's restarting by itself after 1 or 2 min and turn off the light

    and no response in apple homekit


    11 Kommentare
    0
    11 Kommentare

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    G
    Goran Skular
    Goran Skular
    21. Jan.

    UPDATE: my problem with restarting is solved. More info here https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    I do have a Problem 2 with led1 still on ESPHome...

    Gefällt mir

    G
    Goran Skular
    Goran Skular
    21. Jan.

    I tried with a new ESPHome firmware, couple devices... and eventually also with Tasmota firmware. In a 'no neutral' configuration it just restarts when relay is turned on. Disclaimer: maybe it works 'with neutral' configuration, but I can't use it that way.


    It can be that it's a hardware related problem.


    More in detail on ESPHome forum: https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    Ahhh.. and what to do now?


    Gefällt mir

    G
    Goran Skular
    Goran Skular
    21. Jan.

    I just bought 48 wall switches, EURO version.. and have the same problem. I updated esphome to 2022.1.1 and still the device restarts all the time. I use no-neutral connection.

    Gefällt mir

    gonzalo_dd
    06. Juni 2021

    can someone from the company contact me? My email es gonzalo_dd (at) hotmail (dot) com

    Gefällt mir

    gonzalo_dd
    02. Juni 2021

    I see… is it too complex to update via serial port?

    Gefällt mir
    Athom_Support
    02. Juni 2021
    Antwort an

    Need welding

    Gefällt mir

    G
    G D
    G D
    12. Aug.
    Antwort an

    No problem welding. I understand that if something goes wrong it will be my fault, but anyways in the current state with firmware version 0.2 the switch is unusable and non-upgradable. Can you share some instructions about the actual procedure?

    Gefällt mir

    Athom_Support
    02. Juni 2021

    0.2 may not be able to upgrade, the version must be greater than or equal to 0.3 to upgrade, and the version below 0.2 must be burned through the serial port!

    Gefällt mir

    gonzalo_dd
    02. Juni 2021

    model says SW034US, version 0.2. What address should I send email?

    Gefällt mir

    Athom_Support
    02. Juni 2021

    Take a look at the version number of the switch firmware, the latest version is 0.6, if you need to upgrade, you can contact us by email

    Gefällt mir

    gonzalo_dd
    02. Juni 2021

    I have the same issue. Any solutions?

    Gefällt mir
    11 Kommentare
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